At Vado.ng, we respect your privacy. This Privacy Policy explains what information we collect when you use Vado.ng, how we use it, and the steps we take to protect it.

If you have questions about this Privacy Policy or how your information is handled, you can contact us at [email protected].

This Privacy Policy applies to information collected through Vado.ng, including your Vado Page, account, storefront, and related platform features.

Consent

By creating an account or using Vado.ng, you consent to this Privacy Policy and agree to its terms.

Information we collect

When you create an account, we may collect information such as your name, email address, phone number, and business details.

When you create a Vado Page, you may provide business information such as products, prices, services, social media links, business hours, contact details, and other content you choose to publish.

When customers interact with your Vado Page, we may process information related to enquiries, orders, delivery details, or other information submitted through available storefront features. We may also collect technical information such as your IP address, device type, browser information, cookies, and system logs to help operate and secure Vado.ng.

How we use your information

We use the information we collect to:

1. Create, operate, and maintain your Vado Page. 2. Display your business information and storefront content. 3. Connect customers with your preferred communication channels, including WhatsApp. Process subscriptions and payments through trusted payment providers. Provide dashboard statistics and platform analytics. Improve our features, services, and user experience. Protect Vado.ng against fraud, abuse, and unauthorized access. Communicate with you about your account, service updates, and important platform information.

Log Files

Vado.ng may use standard log files to help maintain and secure the platform.

Information contained in these logs may include IP addresses, browser type, device information, date and time, referring pages, and other technical information. This information helps us monitor platform performance, troubleshoot issues, prevent abuse, and maintain security.

Cookies

Information contained in these logs may include IP addresses, browser type, device information, date and time, referring pages, and other technical information. This information helps us monitor platform performance, troubleshoot issues, prevent abuse, and maintain security.

For more general information on cookies, please read "What Are Cookies".

Third-Party Services

Vado.ng may use trusted third-party services such as payment gateways, cloud hosting providers, analytics tools, and communication platforms to operate the service.

For example, subscription payments may be processed through payment providers such as Paystack. We do not store your raw card details.

When you choose to connect with a business through WhatsApp or another external platform, that interaction is subject to the privacy policy of the third-party platform.

Your Data Protection Rights

In accordance with applicable Nigerian data protection laws, including the Nigeria Data Protection Act (NDPA), you may have the right to access, correct, update, export, or request deletion of your personal information.

You can manage much of your account and storefront information directly from your Vado.ng dashboard. To make a privacy-related request, contact us at [email protected].

Data Security

We use reasonable technical and organizational measures, including access controls, encryption, and secure server practices, to help protect your information from unauthorized access, loss, misuse, or disclosure.

However, no online service can guarantee absolute security.

Children's Information

Vado.ng is intended for business users and is not directed at children.

We do not knowingly collect personal information from children under the age of 18 for the purpose of creating or managing business accounts. If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

Data Retention

We retain information for as long as necessary to provide our services, operate your account, meet legal and regulatory obligations, resolve disputes, and protect our platform.

When information is no longer required, we may securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the effective date shown at the top of this page.

Contact Us

For privacy requests, questions, or platform support, contact us at:

Email: [email protected]

Website: https://vado.ng

Whatsapp: 2348077798923

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